The Australasian Paint and Panel industry awards took place in Melbourne recently and we were delighted to be presented with the Digital Excellence Award recognising our commitment to online customer service.
At Sheen we pride ourselves on our customer service, and we strive to make the smash repair journey an easy one for every client. We are very pleased to be recognised for this commitment by Australasian Paint & Panel
More about Australasian Paint & Panel
Australasian Paint & Panel is a leading industry publication, providing updates and informative content to the auto body and paint shop industry throughout Australia.
Paint & Panel holds an annual bodyshop awards ceremony where industry leaders are recognised, where newcomers are welcomed, and where the industry comes together for a night of celebration. It was at one such awards evening where Sheen was recently recognised for its digital excellence.
Along with awards and events, Paint & Panel runs industry events and champions skills developments and industry excellence. We are delighted to be recognised by such a leader in our industry.
Our winning formula
In receiving an award for digital excellence, we were recognised for our online service, and the way in which we make panel beating services simple through our website. What sets Sheen apart from the rest:
- Getting an accurate quote is straightforward when you use the Sheen Panel Service website — we have an upload your smash section which allows you to load images of your vehicle's damage along with some key information. No more trying to describe the damage, or having to take your car in for a quote — just use the online form to upload your images.
- Many of our customers will access our website from their mobile phone just after a car accident — which is why you can use your location to find the nearest Sheen store and call them directly. Need towing? You can organise it all from the website.
- Standard vehicles, prestige cars, fleet cars, and specialised vehicles can all be repaired at Sheen; we make it simple to find the right service for your smash repair needs and offer online information to help you know where to start.
So many of our customers are accessing smash repair services from their phones and devices. Our website is easy to use and all of the vital information is right where you need it, which means that we are helping to better meet the needs of our customers.
Sheen Panel Service are here for you
At Sheen, we are committed to putting people first and making sure that every vehicle is repaired to a high standard. We go the extra mile, and are always looking for new ways to enhance the customer service experience. This award was a great acknowledgement of this commitment, and we are delighted to share this success with our customers.
The Sheen Panel Service team has been serving the people of Melbourne for the past 50 years. With this award under our belt, and plenty more to come, we say here's to the next 50 years.
If you are looking for quality panel beating services for your vehicle, why not upload an image of your smash and get an accurate quote from the Sheen team today.