We Have Made Panel Beating A Breeze.

Sheen Group on 7 August 2015

Easy Locations, Quick Quotes, Insurance Guides and More.

As our customers know, a major part of the Sheen experience is a high standard of customer service. So we refreshed our website with the aim to make our services even better.

The new site is more than just a facelift. We have included some handy new online tools, such as a Sheen Location Finder, a ‘Before and After’ gallery and our ‘Upload Your Smash’ online quote system. We have also updated our online resources centre and included detailed information about dealing with insurance claims.

See full details about our website's new features below. And remember, our customer service team is always ready to answer your questions about smash repairs. Call 1300 REPAIR to talk to a Sheen customer service specialist today.

1. Upload Your Smash

upload your smash online tools sheen

From small scratches to missing panels—what will be the cost of your panel beating job? Before our new website, getting a panel beating quote meant arranging a mobile or onsite assessment of your vehicle.

Now getting a smash repair quote is easy. Introducing ‘Upload Your Smash’, our online quote system. How does it work? It’s simple:

  • Fill out your details. Include contact details, information about the accident and your car’s make and model.
  • Upload x2 photos. Include a full shot of the car and another close up shot of the damage.
  • Hit “Send Your Message”. Your query will be sent to our customer service team.
  • Get a reply within the hour. We will assess the severity of the damage and estimate the cost of repairs.

Yes, it really is that easy to get a smash repair quote! Whether your car is driveable or not, there is no need to leave the comfort of your home or pick up the phone. Just snap, upload and send—we will do the rest.

View the Upload Your Smash online tool here.

2. Easy Guides to Dealing with Your Insurance Provider

assesing car sheen online tools

Not only are we experts in panel beating, we are experts in dealing with insurance companies. After all, we have to deal with them every day. Despite slick marketing campaigns full of friendly faces and happy customers, we know that insurance providers can often be a pain in the neck.

We understand these frustrations, so we put together comprehensive guides to dealing with your specific insurance company. From AAMII, RACV, NRMA, Bingle and Allianz, we have almost 40 insurance claim forms ready online.

These how-to-guides make claiming insurance easy. No more confusion—just plain language and simple results. If speaking to a real person is more your style, then give us a call on 1300 REPAIR. Don’t worry, we don’t leave you on hold.

View all of our Insurance Claim Forms here or check out our FAQs about Sheen and insurance providers here.

Browsing our Before & After gallery will show you that there is no job too big or too small for our skilled panel beaters.

3. Before & After Gallery

before after sheen repair new tools

See the quality of our work with your very own eyes. With our new ‘Before & After’ gallery we have put our renowned workmanship on display. No need to take our word for it—now you can be the judge.

We want you to have confidence in our panel beating services when you put your family car or pride and joy in our hands. Browsing our Before & After gallery will show you that there is no job too big or too small for our skilled panel beaters. Not only do we masterfully repair panels, we perfectly match paint colouring and quality according to manufacturer standards.

From the latest prestige BMWs to the humble Toyota Yaris, we give every car that comes our way the same level of dedication and attention to detail that they require.

View the Before & After Gallery here.

4. Location Finder

online location finder

There are currently 24 Sheen locations and counting. We can almost guarantee that there is a Sheen store close to your home or workplace. The only issue is: where are they and which one is the most convenient? We updated our online location finder tool to help you find out.

Using our location finder you will instantly get a list of nearby Sheen stores according to your suburb or postcode. We even sort them by estimated travel time, so you know which Sheen store is the easiest to get to, not just the shortest distance. Simply enter a suburb or postcode and our location finder does the rest.

Once you pick your ideal Sheen store, just get on the phone to connect with that location’s office staff and speak to a local panel beating professional.

See our Location Finder here.

5. Information Centre

With over 45 years’ of panel beating experience, we like to think we know a lot about our trade. We also like to share this knowledge with our customers. So we updated our resources page to include a jam-packed Information Centre.

Check back every month for new articles about panel beating, car advice, tips, industry and Sheen news.

See our Information Centre here.

sheen customer service online tools

Leaders in Panel Beating and Customer Service.

We don’t just do quality smash repairs. We do quality customer service. Thanks to our website's new features, accessing our quality panel beating services has never been easier.

Why choose Sheen?

  • Independently operated for over 45 years
  • 24 locations Melbourne-wide
  • Extended opening hours, including Saturdays
  • Lifetime guarantee on repairs*
  • Free courtesy cars*

If you have more questions about Sheen or how we can deal with your insurance company, call our team on 1300 REPAIR today.