Joe Pasquale, Manager of Sheen Group’s Bulleen panel beating workshop, has been working in the smash repairs industry for many years now. But never has he encountered the kind of customer service focus that is at the core of Sheen Group’s identity.
“I’ve never seen anything like it,” says Joe of his 6 years’ working at Sheen Panel Service Bulleen. “The service is always above and beyond. Most panel beaters make people pay for hire cars, but everything we do is free and by courtesy. We drive courtesy cars to people’s home, office – anywhere.”
That’s just scratching the surface of the kind of service we like to give customers at our Bulleen panel shop. At Sheen Group, we don’t do anything by halves. All of our Bulleen panel beaters and spray painters are extensively trained and fully certified. We provide free courtesy cars that are in brand new condition, and we work closely with our customers to process insurance claims in the most cost-effective manner possible.
Servicing the local community
Our Bulleen smash repairs team services all of the local areas surrounding the workshop, including Eaglemont, Ivanhoe, Heidelberg, Manningham, Templestowe and Doncaster. The key services our Bulleen panel shop provides include full repairs of all vehicles old and new and assisting our customers to process their insurance claims in the most cost effective manner.
To keep our customers on the road while their car is being repaired, Sheen Panel Service Bulleen also have a fleet of courtesy cars in excellent condition, which are provided free of charge.
In line with the customer service focus of Sheen Group’s workshops, our Bulleen smash repairs team stresses the importance of communication with their customers as part of their operational procedure. If you take your car to get repaired at our Bulleen workshop, you will benefit from optional calls updating you on the progress of your vehicle, feedback calls and a free gift bag at the completion of service. Because it’s important to our smash repairs team that you know your business is appreciated.
If you take your car to get repaired at our Bulleen workshop, you will benefit from optional calls updating you on the progress of your vehicle, feedback calls and a free gift bag at the completion of service. Because it’s important to our smash repairs team that you know your business is appreciated.
A team of panel beaters with extensive local knowledge
Between the 10 staff working at our Bulleen smash repairs workshop, there is around 100 years’ collective panel beating experience. We have an expert for every aspect of smash repairs – for instance, panel beaters and professional spray painters – so that every car that comes through our doors can go back out again looking good as new.
With the workshop having been in operation since 2008, our Bulleen panel beaters know the local area pretty well. As well as profiting from our many years of experience in smash repairs, if you choose Sheen Panel Service Bulleen you will also benefit from our team’s knowledge of the local roads.
As an example, many of the accidents our Bulleen panel beaters have witnessed over the years have happened on the ‘Bulleen Bend’ on the Eastern Freeway. We warn drivers who regularly drive around this area to be particularly wary when travelling along this stretch.
We would like to thank the Bulleen community for their loyalty. Though we hope you won’t have the need to use our smash repairs services anytime soon, we hope you choose our Bulleen panel workshop if you’re ever in an accident.
Information for this article provided by Joe Pasquale, Manager of Sheen Panel Services in Bulleen.