Years of Experience Meets a ‘Can Do’ Attitude

Sheen Group on 6 February 2015

When asked for a recent instance when Sheen Panel Beaters in Ferntree Gully went ‘above and beyond’ for a customer, Manager Dean O’Brien responded:

“We do that for pretty much every job.”

Throughout all 25 locations across Melbourne, Sheen panel beaters are renowned for their customer service excellence. Our Ferntree Gully panel beaters are certainly no exception to the rule.

If you find yourself driving regularly around the Ferntree Gully area, you can feel all the better for knowing help is always close at hand.

Ferntree Gully, meet your smash repairs experts.

Panel beating excellence

ferntreegully store insideSix staff, all experts in their field.

When you bring your car in for service by our Ferntree Gully panel beaters, you’re leaving it in the hands of the best. But what sets this panel shop apart is that here, the customers are treated just as well as the cars.

All members of the Ferntree Gully smash repairs team are specialists in their field, all having passed their relevant Trade Certificate. In addition to this, all staff undergo I-Car training 3 times per year with Sheen Group in order to keep them up-to-date on the latest panel beating technology.

In fact, our Ferntree Gully panel beaters have almost achieved I-Car Gold Class Collision status for superior achievement in all aspects of their panel beating business. This is the highest level of accreditation within the nationally recognised I-Car Professional Development Program.

The outcome? Cutting edge repairs to get you back on the road safe and dent-free.

Your convenience. our priority.

ferntreegully workshop inside

Panel beating, spray painting and insurance.

Our Ferntree Gully panel beaters provide the full service, but the service extends above and beyond anything you’d expect from your local panel beaters.

“We’ll do pretty much anything that’s required to make our customers’ lives easier,” says Andrew. “If we’re working on a car and we see there’s some damage that’s not part of the job, we’ll fix it up free of charge.”

As for the customers? Our Ferntree Gully smash repairs team have a fleet of around 14 courtesy cars, which they loan to customers free of charge while their car is being repaired.

Courtesy cars span from mini to mid-size through to utes to keep tradesmen from experiencing any downtime. All cars within the fleet are under 3 years old, so you not only don’t have to pay for alternate transport, but you don’t have to drive around in a second-rate car while your vehicle is being repaired.

Servicing Ferntree Gully and beyond

ferntreegully asessing damage

The services of our Ferntree Gully panel beaters go ‘above and beyond’ in both the customer service sense and the geographical.

Technically, the reach of the Ferntree Gully smash repairs team extends all throughout Melbourne’s South Eastern suburbs. However, often our panel beaters end up helping customers throughout the whole of Victoria.

“Pretty much as long as it’s in Victoria, we’ll sort it out,” says Andrew. “The other day, for instance, we had a call from Warrnambool, so we sent out our towing service, sent out a courtesy car, and brought their car back in for repairs.”

However, for local drivers who regularly navigate Ferntree Gully and surrounds, the team at Ferntree Gully Panel Services recommend caution when going through the intersection of Glenfern Road and Burwood Highway. Although our panel beaters always value your business, they would prefer if you didn’t have an accident to begin with.

For professional and personalised panel beating in Ferntree Gully and surrounds, remember to call Sheen Panel Services first on (03) 9758 9877.

Information for this article provided by Dean O’Brien, Manager of Sheen Panel Services in Ferntree Gully.