Sheen Resources


Being in a car accident without insurance can be stressful, but you may not need to pay for the damages if you're not at fault. In most cases, the at-fault driver’s insurance covers repair costs and compensation, though you’ll need evidence to support your claim.
This article explains what happens when you’re uninsured but not at fault, the steps you should take after an accident, and how services like Sheen can help you get back on the road.
What does “not at fault” mean in a car accident?
Being “not at fault” in a car accident means another driver’s actions caused the crash, and they are legally responsible for the damage. Fault is usually determined through evidence such as police reports, witness statements, dash cam footage, and insurer investigations.
If you’re not at fault, the at-fault driver or their insurance company is generally required to pay for your repair costs, medical expenses, and other losses. However, proving fault clearly is essential. If responsibility is disputed, you may need to seek legal advice or provide further evidence to support your claim.
Transport Victoria requires drivers to report certain types of accidents, such as those involving injury or significant damage, which can help establish official records of who was at fault.

What happens if you don’t have insurance but are not at fault?
If you’re involved in a car accident without insurance, but the accident wasn’t your fault, the financial responsibility generally falls on the at-fault driver or their insurance company. This means you shouldn’t have to pay for the damages to your vehicle, medical expenses, or property damage caused by the crash.
In most cases, the at-fault driver’s insurance will cover the repair cost of your vehicle and may also provide a hire car while repairs are underway. However, you’ll need strong evidence to prove you weren’t at fault — including photos of the accident scene, contact details of witnesses, and a police report if required.
The main drawback of having no car insurance is that you can’t make a car insurance claim directly. Instead, you must rely on the at-fault driver’s insurer. If liability is disputed or the other driver refuses to cooperate, the process can take longer and require legal advice to settle.
How does being uninsured affect vehicle repairs?
Without a car insurance policy, you can’t make a claim directly with an insurer to cover the cost of repairs. Instead, you must rely on the at-fault driver’s insurance provider to approve and pay for the damage to your vehicle. This can sometimes delay the repair process, especially if liability is disputed.
Being uninsured also limits your access to specific repair options. Some insurers only work with preferred repairers, leaving you with fewer choices. And if the at-fault driver is slow to lodge their claim, you could be waiting longer to get your car back on the road.
That’s why Sheen offers a dedicated service for uninsured drivers. Our team can inspect the damage, provide a precise repair quote, and liaise with the at-fault driver’s insurer to move the process along. While your car is being repaired, we can arrange an accident replacement vehicle so you’re not left without transport.
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What if the at-fault driver is uninsured?
When the at-fault driver is not insured, recovering the cost of repairs becomes more complicated. Without their insurer to cover damages, the financial responsibility usually falls on the driver personally.
In these situations, you may need to:
- Send a letter of demand outlining the cost of repairs and requesting payment.
- Negotiate directly with the at-fault driver for a settlement.
- If the driver refuses to pay, get legal advice or assistance from legal aid services.
- Take court action to recover costs if no agreement is reached.
Unfortunately, uninsured drivers often lack the financial means to pay for the damages they cause. That’s why it’s essential to keep detailed evidence from the accident scene and seek professional advice early if the at-fault driver is uninsured and uncooperative.
Steps to take if you’re uninsured and not at fault
If you’re in a not-at-fault car accident without insurance, following these steps is vital to protect your rights and make it easier to recover costs.
Ensure safety and report the accident
Check that everyone is safe and call emergency services if needed. In Victoria, serious crashes involving injury or significant property damage must be reported to the police. Having an official report strengthens your case when fault is disputed.
Collect information about the accident
Gather as much evidence as possible: photos of the accident scene, vehicle damage, licence plates, and road conditions. Record the other driver’s contact details and insurance details. This information about the accident will be essential for any letter of demand or negotiations with the at-fault insurer.
Get a repair quote and replacement vehicle
Even without comprehensive insurance, you can still have your car assessed and repaired. At Sheen, our team provides clear quotes for panel beating and can arrange an accident replacement vehicle to keep you on the road while repairs are underway. Since we work closely with car insurance companies, we can assist you with the claims process.
Our quotes and recommendations are completely independent, with no obligation to proceed. We can even negotiate directly with the at-fault driver’s insurer, so you don’t have to handle complex claims yourself.
Seek legal advice if necessary
If the at-fault driver’s insurer refuses to pay, or if the driver themselves is uninsured, consider contacting legal aid services. A solicitor can help you draft a valid claim, issue a letter of demand, or escalate the matter to court if needed. You can also find free guidance from the Australian Financial Complaints Authority if your dispute involves an insurer.
Do you still get a hire car in a car accident without insurance?
If you’re involved in a car accident without insurance but you’re not at fault, you may still be able to use a hire car. In most cases, if the other driver was at fault, their car insurance can cover the cost of a replacement vehicle while your car is being repaired.
The problem is that this isn’t always guaranteed. If fault is disputed or the fault driver delays lodging their claim, you could be left waiting. That’s why Sheen makes the process easier. Even if you have no comprehensive car insurance, we can immediately arrange an accident replacement vehicle and manage the claim process with the at-fault driver’s insurer. This way, you don’t have to worry about being stranded or paying hire car costs out of pocket.
Many drivers also ask what happens if the accident was your fault or you were partly at fault. These scenarios are more complicated and often depend on the type of third-party car insurance or comprehensive car insurance you hold. We’ve covered related scenarios in our guide on the risks of driving without car insurance.
Why call Sheen first if you’re uninsured in a not-at-fault car accident
Being uninsured in a not-at-fault car accident is stressful, but you still have rights. If the other driver caused the crash, their insurer is usually responsible for the repair costs, and under the Insurance Code of Practice, they must assess claims fairly. But dealing with insurers directly can be confusing, especially if you don’t have a car insurance provider to guide you.
As a proud VACC-accredited repairer, Sheen meets strict industry standards for quality, safety, and workmanship. We help uninsured motorists by organising towing after the crash, repairing the damage to your car, and providing a replacement vehicle so you can stay mobile. We also liaise with the at-fault driver’s insurer to make sure you’re not left paying unnecessary costs.
Recognised as one of Melbourne’s best panel beating services, Sheen provides expert towing, smash repairs, and support for leading car brands such as Toyota, Mazda, and Hyundai. Sheen has built a trusted legacy of helping Melbourne drivers through stressful accident and insurance situations with over 50 years of experience and several locations across Victoria.
By calling Sheen first, you’ll have expert support through every stage, from proving who’s at fault to ensuring your repairs are carried out properly, so you can get back on the road with confidence.
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Frequently asked questions about car accidents without insurance
What happens in a car accident without insurance but not at fault?
If you’re in a car accident without insurance but the accident wasn’t your fault, the other driver’s car insurance should cover repair costs. You must share evidence, contact details, and a police report if required.
Do I need to pay an excess if I’m uninsured but not at fault?
No. In a not-at-fault car accident, uninsured drivers don’t usually need to pay an excess because the at-fault driver’s insurance should handle the claim. Always check your situation carefully.
What if the accident was partly my fault?
If you’re partly at fault, the outcome depends on the damage and your financial situation. Without comprehensive car insurance, you may need to pay the cost of some or all repairs yourself.
Can I still make a car insurance claim without insurance?
You can’t make an insurance claim if you don’t have a policy. Instead, you can pursue the at-fault driver’s insurer for compensation, or get legal advice if they refuse to pay.
What should I check before getting back on the road?
Always read the policy of the at-fault driver’s insurer, confirm what their insurance can cover, and ensure you’ve collected all accident details. This ensures your insurance claim or settlement is valid.