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FIND YOUR CLOSEST STORE
Phone: (03) 9729 9000
Fax: (03) 9720 5624
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
25 Malvern Street
VIC 3153
Sheen Panel Service
Get directions
Tel: (03) 9890 7227
Fax: (03) 9890 7040
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
42-44 Lexton Road
VIC 3128
Graeme Cuthbert Automotive
Get directions
Phone: (03) 9314 4444
Fax: (03) 9314 8721
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
574 Grieve Parade
VIC 3012
Sheen Panel Service
Get directions
Phone: (03) 8393 1400
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
379 Warrigal Road
VIC 3192
Sheen Panel Service
Get directions
Phone: (03) 9350 2331
Fax: (03) 9350 2554
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
2 McDonald Street
VIC 3058
Sheen Panel Service
Get directions
Phone: (03) 9725 8325
Fax: (03) 9725 8330
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
30 Coolstore Road
VIC 3136
Sheen Panel Service
Get directions
Phone: (03) 9791 4455
Fax: (03) 9791 4944
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
63 Bennet Street
VIC 3175
Sheen Panel Service
Get directions
Phone: (03) 5242 4998
Fax: (03) 9439 1055
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
10 Murradoc Road
VIC 3222
Sheen Panel Service
Get directions
Phone: (03) 9439 1088
Fax: (03) 9439 1055
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
47 Susan Street
VIC 3095
Sheen Panel Service Eltham
Get directions
Phone:(03) 9758 9877
Fax: (03) 9752 3256
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
892 Burwood Hwy
VIC 3156
Sheen Panel Service
Get directions
Phone: (03) 9783 3250
Fax: (03) 9783 1434
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
104 Dandenong Road West
VIC 3199
Sheen Panel Service
Get directions
Phone: (03) 9560 5222
Fax: (03) 9560 0933
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
20 Aristoc Road
VIC 3150
Sheen Panel Service
Get directions
Phone: (03) 5979 7441
Fax: (03) 5979 1977
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
2043 Frankston-Flinders Road
VIC 3915
Sheen Panel Service
Get directions
Phone: (03) 9882 4415
Fax: (03) 9813 0645
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
638 Burwood Road
VIC 3122
Sheen Panel Service
Get directions
Phone: (03) 9931 1135
Fax: (03) 9931 1145
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
36 Industrial Avenue
VIC 3029
Sheen Panel Service
Get directions
Phone: (03) 9376 0229
Fax: (03) 9376 1861
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
79 Parsons Street
VIC 3031
Sheen Panel Service
Get directions
Phone: (03) 9088 8688
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
56 John Street, Lilydale
VIC, 3140
Sheen Panel Service
Get directions
Phone: (03) 9822 6647
Fax: (03) 9822 7387
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
1271-1275 Malvern Road
VIC 3145
Sheen Panel Service
Get directions
Phone: (03) 9873 5969
Fax: (03) 9872 4628
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
27-29 Rooks Road
VIC 3132
Sheen Panel Service
Get directions
Phone: (03) 5256 3183
Fax: (03) 5256 1552
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
20-24 Marine Parade
VIC 3226
Sheen Panel Service
Get directions
Phone: (03) 5941 5030
Weekdays: 7 am - 5.30 pm
Saturday: Closed
Sunday: Closed
Factory 1/2 Hogan Court
VIC 3810
Sheen Panel Service
Get directions
Phone: (03) 9471 9055
Fax: (03) 9471 9066
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
922 High Street
VIC 3073
Sheen Panel Service
Get directions
Phone: (03) 9870 5333
Fax: (03) 9879 7600
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
1 Oban Road
VIC 3134
Sheen Panel Service
Get directions
Phone: (03) 9699 5299
Fax: (03) 9696 3573
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
474 City Road
VIC 3205
Sheen Panel Service
Get directions
Phone: (03) 9311 7820
Fax: (03) 9311 2142
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
134 McIntyre Road
VIC 3020
Sheen Panel Service
Get directions
Phone: (03) 9822 4801
Fax: (03) 9822 6345
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
25 Hall Street
VIC 3123
Sheen Panel Service
Get directions
Phone: (03) 9310 4788
Fax: (03) 9310 4399
Weekdays: 7 am – 5.30 pm
Saturday: Closed
Sunday: Closed
27 Garden Drive
VIC 3043
Sheen Panel Service
Get directions
Uninsured and not at fault
You don’t have insurance, and your car’s smashed. What now?
4.8
CONVENIENT LOCATIONS
LIFETIME GUARANTEES
REPLACEMENT VEHICLES
FREE PICKUP & DELIVERY
WHO’S LIABLE FOR PAYING YOUR CAR’S SMASH REPAIR COSTS?
Car accidents are terrible situations for all parties involved. But there is a silver lining — for you, at least. In the event of a not-at-fault accident, the other driver is legally obliged to pay for your car repairs. Their obligation stands whether or not either of you has insurance.
If the at-fault driver has insurance, they may be able to make a car insurance claim to help cover the cost of your smash repairs. But if they don’t have a car insurance policy, they will have to pay out of their own pocket.
Following the motor vehicle accident, do not admit fault. Be sure to get the other driver’s contact and insurance details and document the evidence as best you can. Take plenty of pictures, and make sure you liaise with them through written correspondence. Since you do not have insurance, we recommend you seek legal advice and send the at-fault driver a Letter of Demand outlining the incident and your expectations, including:
- The location, date and time of the accident
- The amount owed for smash repairs and towing, alongside a quote from a reputable smash repair specialist
Your legal counsel will advise you on what other details you should include. However, we can provide a detailed quote for your vehicle repairs based on our comprehensive review of your car. Our 24/7 tow team is also ready to bring your wrecked car to our panel-beating garage.
SMASH REPAIRS WITHOUT A COMPREHENSIVE CAR INSURANCE POLICY
Typically, your insurer would liaise with the other driver’s insurance company on your behalf. Since you don’t have an insurer, we’ll be happy to do the job for you. If the at-fault driver is insured, our claims team will work with them and save you the hassle. However, if the other driver is uninsured, you will need to coordinate payments with them directly or seek advice from your legal counsel.
You can count on us to repair your smashed vehicle to pre-accident conditions. But that’s not all. We’ll give you the keys to a complimentary accident replacement vehicle so you don’t have to organise a rental car.
Find your insurance provider
Below are some of the most popular insurance providers we work with. If yours isn’t there, call us. We can still help!
Claims process
Here's how we make the process easier. Remember to call Sheen first to get started.
1
Contact us
Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.
2
Drop off or pickup
To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.
3
Repairs begin
Drive away in an accident replacement vehicle while our team starts to repair your vehicle.
4
Pick up
Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.
1
Contact us
Get in touch with Sheen, and we’ll arrange a quote for your insurance provider to authorise.
2
Pick up
We’ll come to pick up your vehicle and deliver it to a Sheen workshop near you.
3
Replacement vehicle
We can offer you a replacement vehicle if your insurance company doesn’t provide one.
4
Drop off
We can deliver your repaired vehicle to you, and pick up our replacement vehicle.
frequently asked questions about insurance
The other driver’s blame in the accident will be clear if they’ve been driving unsafely. Their fault may be caused by:
- Driving while intoxicated
- Failing to follow road rules
- Rear-ending your vehicle
Whatever their reason, you may have a case if they admit to fault or apologise for the accident. This is why it’s crucial that you take care not to acknowledge or accept blame at the time of the accident.
Collect the following details and evidence to the best of your ability:
- The at-fault driver’s details (name, address, phone number, email, license and registration)
- Photos and videos of the accident scene and damage to both cars
- Witness contact details and statements
- Police reports
All these details can help you to legally claim that the other driver is at fault and should pay for your smash repairs.
Just been in an accident? Let’s get started.
If you’ve just been in a not-at-fault accident and do not have insurance, you can start the process by uploading photos of your smashed vehicle for us to review. We can then get started on providing a detailed quote.
