At Sheen Group, we are committed to ensuring the highest standards with regards to privacy and your personal information. Should you have any queries about our privacy policy, please get in touch. We will be happy to answer any questions or concerns you may have.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What information do we collect?

Our web server collects the following information from website visitors for statistical purposes.

Number of users who visit the website
Date and time of visits
Traffic patterns
Number of webpages viewed

This statistical data is anonymous. We will not make any attempt to identify website users or their browsing activities. This data is used to evaluate the Sheen website's performance and to improve its contents for users like you.

What happens to the information I provide?

When applying for a Sheen Group product or service, we may ask for some personal details. For example, we may request your name, address, email or contact phone number. This information is required so we can contact you if there are any issues relating to your chosen product or service.

This information will not be used for a purpose that is unrelated to your chosen products and services. Or for any purpose that you would not reasonably expect.

This information may be used by us at Sheen Group to enable us to provide you with information regarding other Sheen products and services that may interest you. However, it is your choice, whether you wish us to provide you with this service.

We may release information about you, in the event that there is a duty to the public to do so.

We will not sell on otherwise offer your personal information to an individual or organisation for marketing purposes outside of Sheen Group.

What about my email address?

Should you agree to receiving email communications, we may use your email address to send you information regarding products, services or special offers.

We will only email you, should you give us permission to do so. Should we send you an email for marketing purposes, it will include an option to unsubscribe from our mailing list.

What is the security of captured data?

When capturing customer data it is passed through a secure Sheen server. This server uses encryption technology to ensure that your information is safe when being sent via the Internet.

This also applies to information that may be collected for Sheen by an agency i.e. when entering a competition, where it will also be passed through a secure server.

Policy updates

To ensure we keep up with the latest standards in regards to your privacy online, we may change this privacy policy from time to time. It will always be available here on our website.

If you have any queries about this policy or would like to make a complaint, please contact us today.