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Zurich Insurance repairs in Melbourne

Choose Sheen for expert panel beating services

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Sheen Panel Service
From over 1,000 reviews

4.8

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FREE PICKUP & DELIVERY

FREE PICKUP & DELIVERY

REPLACEMENT VEHICLES

REPLACEMENT VEHICLES

LIFETIME GUARANTEES

LIFETIME GUARANTEES

CONVENIENT LOCATIONS

CONVENIENT LOCATIONS

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Choose Sheen for expert panel beating services

We’re here to guide you after an accident.

Knowing your options can save you time and hassle when making a claim under Zurich car insurance. Understanding the policy terms regarding repairer choice is key.

If you're insured with Zurich, Sheen can support your claim from start to finish. We’ve helped countless customers work through Zurich-approved repairs and ensure their rights are protected. Let us simplify the Zurich insurance claim process today.

Replacement vehicles while your car is being repaired

Get back on the road fast with an accident replacement vehicle

Stay mobile, no matter what.

With a fleet of over 500 accident replacement vehicles, Sheen ensures you won’t be left stranded. From hatchbacks to work utes, we provide a temporary vehicle that suits your lifestyle.

Zurich customers and drivers insured with other providers can take advantage of this service.

Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.

Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.

Learn More
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Why Zurich policyholders trust Sheen

Our work speaks for itself and has a lifetime guarantee.

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Upload your smash to get started with Sheen

Start your repair journey online. Just upload photos of the damage, and our team will begin preparing your quote.

We help Zurich customers get their repairs underway fast, without waiting in line.

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find your nearest workshop

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Our repair process — simple and efficient

The repair process

We’re here to get you back on the road as soon as possible. Here’s how we do it

We’re here to get you back on the road as soon as possible. Here’s how we do it:

Two Sheen workers trying to fix the front of a wrecked vehicle.

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Contact us

Get in touch with Sheen via phone to get started on repairs and your insurance claim.

Round image of a woman handing a mechanic the keys to her car.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

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Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

Round image of a woman handing a mechanic the keys to her car.

2

Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

Close-up of a step featuring the engraved Sheen logo at the workshop entrance.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

Zurich Insurance disclaimer

The Sheen Group have no affiliation, connection, endorsement, sponsorship, or association with Zurich Insurance, its products or services, nor do we purport to. The purpose of this information is to convey that, even though we are not associated with Zurich Insurance, we can assist you with repairing your vehicle under your Zurich car insurance policy.

FAQs

FAQs

What if I’ve already started a claim with Zurich?
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Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.

What if I’ve already started a claim with Zurich?
A simple plus symbol in blue

Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.

What if I’ve already started a claim with Zurich?
A simple plus symbol in blue

Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.

What if I’ve already started a claim with Zurich?
A simple plus symbol in blue

Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.

What if I’ve already started a claim with Zurich?
A simple plus symbol in blue

Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.

What if I’ve already started a claim with Zurich?
A simple plus symbol in blue

Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.

Does Sheen help with more than just the repairs?
A simple plus symbol in blue

Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.

Does Sheen help with more than just the repairs?
A simple plus symbol in blue

Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.

Does Sheen help with more than just the repairs?
A simple plus symbol in blue

Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.

Does Sheen help with more than just the repairs?
A simple plus symbol in blue

Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.

Can Sheen repair specialist or commercial vehicles under Zurich policies?
A simple plus symbol in blue

Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.

Can Sheen repair specialist or commercial vehicles under Zurich policies?
A simple plus symbol in blue

Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.

Can Sheen repair specialist or commercial vehicles under Zurich policies?
A simple plus symbol in blue

Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.

Can Sheen repair specialist or commercial vehicles under Zurich policies?
A simple plus symbol in blue

Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.

Can Sheen repair specialist or commercial vehicles under Zurich policies?
A simple plus symbol in blue

Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.

Am I allowed to choose my own repairer with Zurich Insurance?
A simple plus symbol in blue

According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.

Am I allowed to choose my own repairer with Zurich Insurance?
A simple plus symbol in blue

According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.

Am I allowed to choose my own repairer with Zurich Insurance?
A simple plus symbol in blue

According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.

Am I allowed to choose my own repairer with Zurich Insurance?
A simple plus symbol in blue

According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.

Am I allowed to choose my own repairer with Zurich Insurance?
A simple plus symbol in blue

According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.

What kind of warranty does Sheen provide on Zurich insurance repairs?
A simple plus symbol in blue

All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.

What kind of warranty does Sheen provide on Zurich insurance repairs?
A simple plus symbol in blue

All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.

What kind of warranty does Sheen provide on Zurich insurance repairs?
A simple plus symbol in blue

All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.

What kind of warranty does Sheen provide on Zurich insurance repairs?
A simple plus symbol in blue

All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.

What kind of warranty does Sheen provide on Zurich insurance repairs?
A simple plus symbol in blue

All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.