Zurich Insurance repairs in Melbourne
Choose Sheen for expert panel beating services


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Choose Sheen for expert panel beating services
We’re here to guide you after an accident.
Knowing your options can save you time and hassle when making a claim under Zurich car insurance. Understanding the policy terms regarding repairer choice is key.
If you're insured with Zurich, Sheen can support your claim from start to finish. We’ve helped countless customers work through Zurich-approved repairs and ensure their rights are protected. Let us simplify the Zurich insurance claim process today.
Replacement vehicles while your car is being repaired
Get back on the road fast with an accident replacement vehicle
Stay mobile, no matter what.
With a fleet of over 500 accident replacement vehicles, Sheen ensures you won’t be left stranded. From hatchbacks to work utes, we provide a temporary vehicle that suits your lifestyle.
Zurich customers and drivers insured with other providers can take advantage of this service.
Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.
Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.
Why Zurich policyholders trust Sheen
Our work speaks for itself and has a lifetime guarantee.


Upload your smash to get started with Sheen
Start your repair journey online. Just upload photos of the damage, and our team will begin preparing your quote.
We help Zurich customers get their repairs underway fast, without waiting in line.


find your nearest workshop
Our repair process — simple and efficient
The repair process
We’re here to get you back on the road as soon as possible. Here’s how we do it
We’re here to get you back on the road as soon as possible. Here’s how we do it:
1
Contact us
Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.
2
Drop off or pickup
To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.
3
Repairs begin
Drive away in an accident replacement vehicle while our team starts to repair your vehicle.
4
Pick up
Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.
Zurich Insurance disclaimer
The Sheen Group have no affiliation, connection, endorsement, sponsorship, or association with Zurich Insurance, its products or services, nor do we purport to. The purpose of this information is to convey that, even though we are not associated with Zurich Insurance, we can assist you with repairing your vehicle under your Zurich car insurance policy.
FAQs
FAQs
Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.
Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.
Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.
Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.
Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.
Even if you've already contacted Zurich or been assigned a repairer, it's not too late to speak with Sheen. We can help you review your policy and explore whether you're eligible to switch to your preferred repairer. Our team will walk you through the next steps, even if the process has already begun.
Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.
Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.
Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.
Yes — at Sheen, we support customers throughout the entire claims journey. From helping you submit documents to communicating with Zurich on your behalf, we make the process stress-free. You're never left to navigate confusing insurance terms or timelines alone.
Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.
Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.
Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.
Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.
Absolutely. We have experience working with a wide range of vehicles from various popular brands, including trade utes, SUVs, and commercial fleets. If you're covered under Zurich car insurance, we can repair your vehicle efficiently, regardless of make, model, or purpose.
According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.
According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.
According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.
According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.
According to Australian Consumer Law, you have the right to choose where you want your car repaired. This means you’re not restricted to Zurich’s recommended repair shops and can nominate Sheen instead. We’ll help you check your policy details and explain what steps to take if you've already started a claim. Choosing your own trusted repairer ensures you're comfortable with who handles your vehicle and gives you more control over quality and turnaround time.
All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.
All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.
All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.
All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.
All smash repairs carried out by Sheen come with a lifetime guarantee. This applies to Zurich customers just as it does to anyone else we service. It’s our way of giving you peace of mind and standing behind the quality of our work.