Our Process

Why call Sheen first?

At Sheen, we work with all insurers. They know how we work, and we know how they work. So calling Sheen first means you can get the best of both worlds.

We can assist you right through the claims process, ensuring you can still make your claim through your insurer while still benefitting from our high standard of repair work.

And thanks to our five step process, you won't have to lose time and money fixing up poor workmanship in the future.

So call Sheen first on 1300 REPAIR. We'll take care of the rest.

Our five step smash repair process

1. Call Sheen Panel Service first. We’ll talk you through the repair process – including help with lodging your insurance claim.
2. Drop off your vehicle. Visit one of our 26 locations to get an estimate – or we can come to you.
3. We fix your car up. In the meantime, you'll get a accident replacement vehicle – keeping you on the road.
4. Collect your vehicle. Pick up your vehicle in pre-crash condition – valeted, detailed, and with a complimentary gift bag.
5. Enjoy post-service care. We conduct a full follow-up to ensure you're fully satisfied. Learn more about our Panel Beaters.