Ansvar car insurance smash repairs
Need Ansvar smash repairs? Start with Sheen


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Need Ansvar smash repairs? Start with Sheen
Had an accident? Don’t navigate it alone.
Insurance claims can vary depending on your provider and policy, especially when it comes to repairer choice. It’s important to know your rights before proceeding.
If you hold Ansvar car insurance in Melbourne, your first call should be to Sheen. We’ll guide you through the next steps and help ensure your Ansvar smash repairs claim is processed smoothly. Our experienced team knows the ins and outs of dealing with Ansvar and other insurers.
Stay on the road with a replacement vehicle
Get back on the road fast with an accident replacement vehicle
You don’t have to stop driving just because your car does.
We provide access to over 500 accident replacement vehicles, covering everything from compact sedans to vans and utes. This ensures that no matter what you drive, we can match you with a temporary vehicle while yours is being repaired.
Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.
Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.
Why Ansvar policyholders choose Sheen
Our work speaks for itself and has a lifetime guarantee.


Upload your smash to get started with Sheen
Kickstart your claim from the comfort of your phone. Upload clear photos of your vehicle’s damage and our panel beaters begin your quote straight away.
This fast and convenient service is ideal for Melbourne drivers claiming under their Ansvar car insurance policy. It’s the quickest way to get your smash repairs underway.


find your nearest workshop
How our repair process works
The repair process
We keep things moving so you can get back behind the wheel faster.
We’re here to get you back on the road as soon as possible. Here’s how we do it:
1
Contact us
Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.
2
Drop off or pickup
To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.
3
Repairs begin
Drive away in an accident replacement vehicle while our team starts to repair your vehicle.
4
Pick up
Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.
Disclaimer
The Sheen Group has no affiliation, connection, endorsement, sponsorship, or association with Ansvar or its products or services, nor do we purport to. This information is provided to explain that, even though we are not associated with Ansvar, we can still assist you with vehicle repairs if you decide to make a claim under your Ansvar car insurance Melbourne policy.
FAQs
FAQs
Yes, most Ansvar policies allow you to choose your own repairer. It's always a good idea to check the specifics of your policy, especially regarding choice of repairer. Sheen regularly handles Ansvar smash repairs in Melbourne and can help you confirm your entitlements. We’ll walk you through the process and make sure your repair is handled efficiently.
Reaching out to Sheen first allows us to help you understand your rights and options under Ansvar car insurance. We can guide you on the best way to document the damage, assist with lodging the claim, and minimise delays. This ensures a smoother experience and gives you more control over where and how your car is repaired. Our goal is to streamline the entire process for you. Still unsure about what to do? Read our blog for more information on whether you should reach out to a panel beater or insurer after an accident.
All you need are clear photos of the damage from multiple angles. Include close-ups, wide shots, and, if possible, images of your number plate and interior dashboard. This helps us prepare an accurate estimate and get your Ansvar smash repairs moving faster. Clearer photos lead to faster approvals.
Repair timelines depend on the extent of the damage, parts availability, and how quickly the insurer approves the quote. Once we receive your vehicle and have approval from Ansvar, we’ll provide an accurate timeframe for completion. According to the Insurance Council of Australia, insurers are expected to decide on a claim within 4 months of receiving it. Throughout the process, our team will keep you informed so you know exactly what to expect.
Even if your car is written off, Sheen can still support you. We’ll assist with towing, photo documentation, and insurer communication. While we won’t be completing repairs in this case, we’ll still help you navigate the next steps with Ansvar. From claim support to temporary transport, we’ve got your back.