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QBE approved repairers Melbourne

Been in an accident? Contact Sheen before lodging your QBE claim

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Sheen Panel Service
From over 1,000 reviews

4.8

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FREE PICKUP & DELIVERY

FREE PICKUP & DELIVERY

REPLACEMENT VEHICLES

REPLACEMENT VEHICLES

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LIFETIME GUARANTEES

CONVENIENT LOCATIONS

CONVENIENT LOCATIONS

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Been in an accident? Contact Sheen before lodging your QBE claim

Unsure of what to do after a crash? We’ll guide you.

Every insurer has different requirements and repairer policies. Whether you're navigating a list of QBE approved repairers or looking for more control, Sheen can help.

If you're covered under QBE car insurance, your first call should be to Sheen. We regularly work with QBE-insured customers and meet the high standards expected of QBE preferred repairers. Our team will assist in lodging your claim, documenting the damage, and fast-tracking the repair process.

Drive away in an accident replacement vehicle

Get back on the road fast with an accident replacement vehicle

Keep life moving while your car is being repaired.

We offer over 500 replacement vehicles — from hatchbacks to utes and vans — so you’re not left without transport. Whether you're claiming through QBE or another insurer, we’ll provide a vehicle to suit your needs during repairs.

Our goal is to make QBE smash repairs smooth and stress-free.

Waiting around without a car after an accident isn’t ideal. Sheen offers a fleet of over 500 accident replacement vehicles — including passenger cars, utes and vans — to keep you moving while we complete your smash repairs.

Even if your Youi policy doesn’t automatically include a replacement vehicle, we’ve got you covered. Let us know what you need, and we’ll match you with a drive-away option that suits your lifestyle.

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Why Sheen is trusted by QBE policyholders

Our work speaks for itself and has a lifetime guarantee.

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Upload your smash to get started with Sheen

Speed up your QBE repair process by sending us your damage photos. Upload images directly from your phone, and our team will prepare your quote quickly.

We’ve helped countless customers who were searching for QBE approved repairers in Melbourne. With Sheen, you get quality, clarity, and quicker turnaround.

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find your nearest workshop

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The repair process

The repair process

We’re here to get you back on the road as soon as possible. Here’s how we do it

We’re here to get you back on the road as soon as possible. Here’s how we do it:

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Contact us

Get in touch with Sheen via phone to get started on repairs and your insurance claim.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

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Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

Round image of a woman handing a mechanic the keys to her car.

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Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

Image of a man inside a Sheen vehicle and a Sheen member talking to him through the window.

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Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

Close-up of a step featuring the engraved Sheen logo at the workshop entrance.

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Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

QBE insurance disclaimer

The Sheen Group has no affiliation, connection, endorsement, sponsorship, or association with QBE or its products or services, nor do we purport to. The purpose of this information is to convey to you that if you decide to make a claim under your QBE car insurance policy, even though we are not associated with QBE, we can assist you with repairing your motor vehicle.

FAQs

FAQs

Can I use Sheen if I’m covered under QBE car insurance?
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Yes. QBE policies often give you the right to choose your own repairer. Even if you’re provided with a list of QBE approved repairers, you may still be able to work with Sheen. We can help interpret your policy and confirm your entitlements.

What does it mean to be a QBE preferred repairer in Melbourne?
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QBE preferred repairers are panel shops that have agreements with QBE. However, choosing one is not always mandatory. Sheen is a high-quality repairer you can trust, and works with many QBE customers outside of their direct network.

How long do QBE repairs usually take?
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Repair times depend on the extent of damage and how quickly QBE approves the quote. According to the Insurance Council of Australia, an insurer will decide on your claim within 4 months of receiving it. Once that happens, we’ll give you a detailed timeline. We aim to complete repairs quickly without compromising on workmanship.

Do I get a replacement vehicle while my car is being repaired?
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Yes, Sheen offers over 500 replacement vehicles for eligible customers. While your car is in the shop, we’ll make sure you’re back on the road in something reliable. It’s all part of the Sheen difference.

How do I get started with Sheen if I’m claiming through QBE?
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Start by contacting us or uploading your smash photos online. We’ll help you understand your QBE policy, prepare a quote, and liaise with the insurer. From there, we take care of the entire process through to completion.