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Insurance Claims

Helping you get back on the road faster

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Sheen Panel Service
From over 1,000 reviews

4.8

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CONVENIENT LOCATIONS

CONVENIENT LOCATIONS

LIFETIME GUARANTEES

LIFETIME GUARANTEES

REPLACEMENT VEHICLES

REPLACEMENT VEHICLES

FREE PICKUP & DELIVERY

FREE PICKUP & DELIVERY

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Call Sheen first for stress-free repairs

Dealing with car repairs can be an exhausting process. After an accident on the road, you might need to:

  • Get your car to a shop for panel repairs
  • Figure out a new routine while you get your car repaired
  • Organise a replacement vehicle or loan car to fill the gap

One of the biggest headaches to deal with is organising insurance. Whether you have comprehensive insurance, no insurance, or if you’re at fault, it can be a minefield to navigate the claims process. 

Sheen Panel Service has had decades of experience working with insurance agencies. We support you through the repair process and keep you updated at every step so you can get on with life. If you’re in an accident on the road, call Sheen first! It’s part of our quality service that helps get people back on the road, sooner.

Find your insurance provider

Below are some of the most popular insurance providers we work with. If yours isn’t there, call us, and we can help!

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Insurance process

Here's how we make the repairs process easier. Remember to give us a call first to get started.

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1

Contact us

Get in touch with Sheen via phone or upload your smash to get started on repairs and your insurance claim.

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2

Drop off or pickup

To get a quote, bring your vehicle to your nearest workshop, or have it towed by Sheen.

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3

Repairs begin

Drive away in an accident replacement vehicle while our team starts to repair your vehicle.

4

Pick up

Your vehicle is back to pre-accident condition. You can pick it up or we can deliver it to you.

1

CONTACT US

Get in touch with Sheen, and we’ll arrange a quote for your insurance provider to authorise.

Round image of a woman handing a mechanic the keys to her car.

2

PICK UP

We’ll come to pick up your vehicle and deliver it to a Sheen workshop near you.

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3

REPLACEMENT VEHICLE

We can offer a replacement vehicle if your insurance agency doesn’t provide one.

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4

DROP OFF

We can deliver your repaired vehicle to you, and pick up our replacement vehicle.

frequently asked 
questions about 
insurance

Can insurance pay for my smash repairs?
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It’s possible that insurance can pay for some or all of your smash repair bill. This will depend on various factors, including whether or not you were at fault. 

Regardless, we offer competitive pricing for our quality workmanship. It’s all part of the fantastic service Sheen customers receive.

What if I can’t afford to pay for an insurance claim?
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Your financial situation should be the least of your concerns. First, you need to be safe. Accidents happen, but they can be traumatic. If your car is your livelihood, you likely need it to get back on the road as soon as possible.

Following an accident, we recommend talking to the team at Sheen Panel Service. They’ll talk to you about all the details related to your car and insurance claim, and give you a clear path forward.

What does insurance have to do with panel beaters?
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Insurance determines who pays for what following a crash on the road. The at-fault party will likely have to pay for crash repairs if you're not at fault. This, of course, relies on the level of insurance the other driver has. It’s all a bit complicated, but we can help you manage the process from the beginning.

Are all car insurance policies the same?
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Every insurance policy has potentially different clauses and details you should be aware of. For example, some will demand that you have your vehicle repaired cheaply at one of their allied businesses. Others will allow you to choose your repairer.

Upload your smash to get started with Sheen

By uploading photos of your smash, Sheen can help you get back on the road sooner. Using the photos you provide, we can get started on preparing an accurate quote for smash repairs.

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